DGNEXA / Services
IT support
Keep everyday IT problems from interrupting your business. Remote support and scheduled on-site assistance for small businesses in Belgium.
Your contact: Göktuğ Yüksel · Haacht · English & Turkish
What we can help with
When email stops working, a computer slows down or a printer holds up your team, you need a clear point of contact. DGNEXA helps identify the issue, agree the next action and follow it through.
- Windows and business-device troubleshooting
- Email, printing and user-access issues
- Coordination with software and connectivity providers
- Remote support or an agreed on-site visit
WHAT YOU RECEIVE
What you receive
- A clear explanation of the issue and the work carried out
- A record of important changes and practical follow-up advice
- A familiar contact for a one-off issue or an agreed Remote Care plan
What should I include in my message?
Tell me what is not working, how many people are affected and your preferred timing. Share your location if a visit may be needed.
Can we arrange a monthly support plan?
Yes. Remote Care provides everyday remote support for a fixed monthly fee within an agreed scope, without an hourly quota. Projects, hardware, licences and on-site work are quoted separately.